At RUIFENG, customer support isn’t just a service — it’s a commitment.
Our support center is staffed by experienced, responsive, and professional technical experts, ready to help you anytime, anywhere.
24/7/365 Technical Support
Our experts are available around the clock, resolving more than 95% of over 10,000 support requests annually through remote or online assistance — fast, effective, and always reliable.
Training
Whether you're a beginner or a professional, we offer targeted training to help you understand and operate your CNC machine with confidence.
Programming Guidance
Learn how to use CNC software, configure the control system, and complete machining tasks efficiently. We guide you through the full process from start to finish.
Debugging Support
Our technicians help identify and resolve issues in your CNC program, machining process, or system operations to ensure smooth production.
Maintenance Training
We provide guidance on maintaining your CNC machine in different working environments, whether it’s brand-new or second-hand.
Usability Optimization
Learn how to operate your machine to achieve defined goals effectively and efficiently, maximizing performance in your specific production context.
Wherever you are, whatever you need—RUIFENG is just a message or call away.
Let us help you get the most out of your CNC investment.
Send us a message and tell us about your needs, and we’ll be in touch right away.
sales@rfmech.cn
+86 18934325982
No. 6 Building, Cuihui Technology Industrial Park, Xingtan Town, Shunde District, Foshan City, Guangdong Province, China
sales@rfmech.cn
+86 18934325982
No. 6 Building, Cuihui Technology Industrial Park, Xingtan Town, Shunde District, Foshan City, Guangdong Province, China
